Refunds and credits are granted on the
purchase price of the item only (not on the shipping cost too).
The item must be returned in original condition.
Shipping expenses to return the
product to us are the customer's
The item must be shipped back to us within 7 days of your refund request.
We must be contacted prior to
your sending the item back so that an RMA number can be issued and other
details can be provided.
Returns on music/recordings, videos/DVD's, musical instruments, software, computer
hardware, electronics, products with working parts, art prints, and
reading materials are only accepted if you bought a
brand new and sealed item AND it is returned brand
new and unopened/sealed. Clothing refunds are only given on garments sold
new with original tags returned in original condition.
Refunds are not given on emailable or
downloadable products, digital reading material, or the
$1,000 shopping spree gift
certificates or their online passcodes.